Delivery, AI disclaimer, scope & refunds

MCD Desk Dock Studio delivers digital dock layouts and spec sheets only. When a render is generated it is made available in your account as a PNG rail diagram and a PDF module list.

There is no physical shipment. We do not post trays, cable boxes or any hardware, and nothing on this site should be read as a shipping or fulfilment commitment.

Layouts, rail diagrams and reference board images are produced with AI tools. They are planning aids that show how modular trays could be arranged on a rail. They are approximate and may not match the exact dimensions of your desk or products.

Always confirm real measurements before ordering or arranging any physical items. The studio output is a starting point, not a guaranteed fit.

We provide desk dock layout planning only. We do not offer IT or security services, equipment repair, installation, emergency call-outs, diagnostics, or ergonomic and medical advice, and we make no productivity guarantees.

Any wording about workflow or organisation describes layout preferences, not a health, safety or professional outcome.

Prices are shown in $ USD. Because credits unlock digital renders immediately, a credit is non-refundable once it has been used to generate a dock layout.

Unused credits and unstarted packs can be cancelled by contacting support. Where a render fails for a technical reason on our side, we re-credit the render at no cost.

Checkout is not yet live: payment provider pending. No card is charged and no real payment is collected on this site at this time.

When a payment provider is connected, all charges will be presented and taken in USD. Until then, selecting a plan or reserving an export batch only records your intended configuration.

We use the details you submit through the contact form only to reply to your enquiry about dock layouts. We do not sell contact data.

To ask about data held, email support@mcdoffice.shop or write to MCD OFFICE SUPPLIES LTD, Unit 15 Hassocks Wood, Stroudley Road, Basingstoke, Hampshire, RG24 8UQ.